Frequently Asked Questions

What should I look for in a rug?

Rugs are like functional art...for your floor. Personal taste and style play a big factor in choosing the one that is right for you. If you are a collector looking for museum quality rug, you are going to be searching for something completely different than if you are trying to find a working, everyday rug. Some people start with the color palette, others start with design. The condition and age of the rug may be more important to you than either color or design. The first step may be putting these options in some sort of priority. After looking at several different types of rugs, many customers find that their first priority is not quite so important and something lower on the list moves up. Here are some questions you can ask yourself ~ Does the rug fit you needs? Does it fit your space? Does the rug appeal to you visually? Are the colors going to work with your decor? Do the condition and quality satisfy the utility that you are looking for? How much can you afford?

What is an authentic Persian rug?

True Persian rugs are make in Iran and nowhere else. Rugs made in other parts of the Middle East are called Oriental rugs. When trying to determine what is an authentic Persian rug, look for these clues: Hand knotted, wool and/or silk pile, made in Iran. Be careful. There are many reproductions out there. They are generally machine made, often made with synthetic materials rather than wool and not the quality you expect to get with a Persian rug. Also, beware of rugs made in Persian that are made with synthetic materials. They will not last the generations like good quality wool rugs will. There are many excellent quality Oriental rugs being made in other parts of the Middle East such as Turkey, Afghanistan and Pakistan. Be sure and double check any rugs that are made in India and China, they tend to make more reproductions than real hand made rugs. Note: Hand tufted rugs are not hand made.

Should I get a pad to put under my rug?

Pads under Oriental rugs can prevent sliding, prolong the life of the rug by cushioning the impact between shoe sole and hard floor surfaces, provide comfort under foot and help insulate your home. To determine if you need a pad, my rule of thumb is: a heavy, thick rug does not necessarily need one, whereas a thin, soft rug does, as does an older rug or a rug that has been rewoven or patched or which has a weakened foundation. While a pad can extend the life of any rug, whether or not to use a pad under a new rug is often a personal decision based upon your preference for the feel of the carpet underfoot.  Pads can be made of materials like rubber, felt, polyester, or one of a number of synthetic foams.  

What forms of payment do you accept?

I accept Visa, MasterCard, American Express, cash and Paypal.  Please add Washington State Sales Tax of 9.5% over and above the prices you see quoted. I provide a cash discount by paying the sales tax for you!  

 

NO CHECKS.

Do you ship rugs?

I prefer not to ship rugs. Each rug is unique - as is each customer. The pictures and the descriptions never capture a rug completely. I have found it is better to visit with the rug in person and take it with you, insuring your satisfaction.  Please contact me for special consideration.

Returns & Exchanges

I hope you love your new rug for years to come.  Come see the rugs in person to insure they are exactly what you are looking for.  Measure, bring color samples, pictures, chair cushions or the inspiration piece, so that you are completely happy before your purchase.

 

All sales are final. 

 

    ​© 2013 by INDUSTRIAL DESIGN. Proudly created with Wix.com

    Pictures Copywrited 2017 by Kimberly's Old World Rugs, LLC 

    • Wix Facebook page
    • Pinterest App Icon
    • Google+ Classic
    • Yelp! App Icon